PRIVACY POLICY &

ACCESSIBILITY STATEMENT 


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Privacy Policy

Our Mission

At The Rookwood Inn we are dedicated to protecting your privacy and safeguarding your personally identifiable information.

 

Information Collection

Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at The Rookwood Inn. We only collect information about you that we consider necessary for achieving this. Personally identifiable information is only obtained when making a reservation. All identifiable information provided will not be disclosed to anyone unless we are specifically requested to do so. The Rookwood Inn does not give or sell to anyone any information we collect on our site.

 

We sometimes use data collection devices such as “cookies” on certain pages of the Site to measure effectiveness and safety. A “cookie” is a small file that gets placed on your harddrive that helps us provide our services. You are free to decline cookies if you choose too.

 

Security

At The Rookwood Inn, we take security seriously. When users make a reservation we use every precaution to safe guard it online and offline.

 

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

 

Policy Modifications

The Rookwood Inn may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers. 

 

Accessibility Statement

We want everyone who visits The Rookwood Inns website to feel welcome and find the experience rewarding.

What are we doing?

To help us make The Rookwood Inn’s website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

How are we doing?

We’re working hard to achieve our goal of Level AA accessibility be we realize here are some areas that still need improving.

The Rookwood Inn is in the process of facilitating the accessibility and usability of its website, https://www.rookwoodinn.com, for all people with disabilities. We will be implementing over time the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) as its web accessibility standard or other standards to the extent required by the Americans with Disabilities Act (“ADA”).

Please be aware that our efforts are ongoing. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage on https://www.rookwoodinn.com, please contact us at accessibility@rookwoodinn.com with “Accessibility” in the subject line. If you do encounter an accessibility issue that we have not yet addressed, please be sure to specify the webpage in your email, and we will make all reasonable efforts to make that page accessible for you.

Please know that we are always happy to discuss our facilities accommodations and services by telephone or email and any reservations that you wish to place can be done by telephone.